Blue Level AI (“we,” “us,” or “our”) is a DBA of Fire Starters, Inc. We respect your privacy and this Privacy Policy explains how we collect, use, and protect your information. By using Blue Level AI, you agree to the practices described below.
We may collect the following information:
• Contact Information: Name, email address, phone number, and business address.
• Account Information: Login credentials, subscription plan details, and usage data.
• Business Information: Call recordings, appointment details, lead information, booking requests, and other data necessary to provide AI powered services.
• SMS Communication Data: Phone numbers, message content, booking links, appointment confirmations, timestamps, delivery status, and opt in or opt out preferences related to SMS communications.
• Payment Information: Credit card or payment details collected via Stripe or other payment processors.
We use the information to:
• Provide, operate, and improve our services.
• Manage accounts, billing, and subscription plans.* Respond to customer support requests.
• Send service related communications, including booking links, appointment confirmations, and other transactional SMS notifications.
• Maintain records of SMS consent and opt out requests.
We do not sell your personal information. We may share information with:
• Service Providers: Third party vendors who help us operate the service, including payment processors and hosting providers.
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.
SMS and Mobile Data Non-Disclosure: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may use cookies and similar technologies to improve site functionality, track usage patterns, and personalize your experience. You can manage or disable cookies through your browser settings.
We implement reasonable administrative, technical, and physical measures to protect your information. While we strive to secure your data, no method of transmission or storage is 100% secure.
You may access, correct, or delete your account information by contacting us. You may opt out of promotional communications at any time.
We retain personal information for as long as necessary to provide our services and comply with legal obligations.
Blue Level AI services are not intended for children under 18. We do not knowingly collect information from children.
We may update this Privacy Policy from time to time. Changes will be posted with a new effective date.
If you have questions or concerns about this Privacy Policy, contact us at:
Email: support@bluelevelai.com
Business Address: Blue Level AI, 714 E Landis Ave, Vineland, New Jersey 08360
